Integrate Guidebook with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Guides from Guidebook when Lead Adds Email Address in Intercom
Update a Guide in Guidebook when Lead Adds Email Address in Intercom
Create a Custom List Item in Guidebook when Lead Adds Email Address in Intercom
Create a Custom List in Guidebook when Lead Adds Email Address in Intercom
Create Menu Item in Guidebook when Lead Adds Email Address in Intercom
Start from a real workflow other teams are already running.
Guidebook
When this happens...
New Guide
New Attendee(s)
New Menu Item
New Custom List
New Custom List Item(s)
New Session
Intercom
Automatically do this!
Get User
List Tags
List Admins
Add Tag to Contact
List Contact Tags
Get Companies
Create User
Find Lead
Add or Remove Tag on Company
Create Conversation
Find Conversations
List Articles
List Companies
List Teams
Find Contact By Email
Add Note
Search Tickets
Find Users
List Contacts
List Guides from Guidebook when Lead Adds Email Address in Intercom
Use this flowUpdate a Guide in Guidebook when Lead Adds Email Address in Intercom
Use this flowCreate a Custom List Item in Guidebook when Lead Adds Email Address in Intercom
Use this flowCreate a Custom List in Guidebook when Lead Adds Email Address in Intercom
Use this flowCreate Menu Item in Guidebook when Lead Adds Email Address in Intercom
Use this flowCreate Attendees in Guidebook when Lead Adds Email Address in Intercom
Use this flowConnect Item to Main Custom List in Guidebook when Lead Adds Email Address in Intercom
Use this flowList Spaces in Guidebook when Lead Adds Email Address in Intercom
Use this flowCreate a Session in Guidebook when Lead Adds Email Address in Intercom
Use this flowList Sessions from Guidebook when Lead Adds Email Address in Intercom
Use this flowEverything you can automate between Guidebook and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new guide is created.
Trigger when a new new attendee is created.
Trigger when new menu item is created.
Trigger when a new custom list is created.
Trigger when a new custom list item(s) created
Trigger when a new session is created.
Action is the task that follows automatically within your Guidebook integrations.
Retrieve guides with optional owner, category, pagination, and selected fields.
Update an existing guide
Creates a Custom List Item for your Guide.
Creates a custom list on your guide.
Menu Items link features in builder and app to guides.
This endpoint will create an Attendee that is owned by your Account

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Guide Book is a comprehensive digital platform that provides tools for creating mobile guides and personalized content delivery, helping organizations engage their audiences effectively.
Learn moreIntercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSign up for a free viaSocket account, then authorize both your Guidebook and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Guidebook and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where Guidebook triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Guidebook. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Guidebook and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Guidebook and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.