Connect Hana and Zoho CRM to Build Intelligent Automations

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Hana

When this happens...

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Zoho CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Report Group

New Report Group

Triggers when a new Report Group is created.

New Report Group Message

New Report Group Message

Triggers when a new Report Group Message is added to a particular group.

New Integration Group Space

New Integration Group Space

Triggers when Hana is added to a new group space in Chat.

New Lead

New Lead

Triggers when a new lead is created.

New Contact

New Contact

Triggers when a new contact is created.

New Account

New Account

Triggers when a new account is created.

Do thisActions

Action is the task that follows automatically within your Hana integrations.

Create Google Chat Message

Create Google Chat Message

Hana will create a Google Chat message in the specified space

Create Report Group Message

Create Report Group Message

Creates a report group message in Hana system that you can QnA over later such that Hana acts as your POC.

Generate Completion

Generate Completion

Allows you to generate a completion/reply from Hana based on some input prompt and other parameters. She will automatically consider her memories and other system context to answer your query

Get Chat Completion Status

Get Chat Completion Status

Get chat completion status for a previously requested chat completion.

Search for Report Group Messages in a Group

Search for Report Group Messages in a Group

Search for report group messages from a particular report group, optionally between 2 timestamps. Max limit - 100 records.

Search for Spaces Hana Is Added In

Search for Spaces Hana Is Added In

Search for spaces that Hana is added in Google Chat. Max limit - 100 records.

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Frequently Asked Questions

How do I start an integration between Hana and Zoho CRM?

To start, connect both your Hana and Zoho CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Hana triggers actions in Zoho CRM (or vice versa).

Can we customize how data from Hana is recorded in Zoho CRM?

Absolutely. You can customize how Hana data is recorded in Zoho CRM. This includes choosing which data fields go into which fields of Zoho CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Hana and Zoho CRM?

The data sync between Hana and Zoho CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Hana to Zoho CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Hana and Zoho CRM?

Yes, you can set conditional logic to control the flow of data between Hana and Zoho CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Hana

About Hana

Hana is a comprehensive platform designed to streamline business operations through advanced technology solutions. It offers a range of services that cater to various business needs, enhancing productivity and efficiency.

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Zoho CRM

About Zoho CRM

Zoho CRM is a robust, cloud-based customer relationship management (CRM) software designed to help businesses manage their sales, marketing, and customer support activities effectively. It provides a comprehensive suite of features aimed at improving customer interactions, streamlining processes, and enhancing overall productivity.

Learn More