
When this happens...
WhatsApp Delivery Report Arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification

Automatically do this!
Create Customer
Find Customers
Create Order
Create Product
Update Customer
Find Orders
Find Products
Get Order Status
Search Product
Create Draft Order
Add Discount Code to Draft Order
Remove Discount Code
Get all Discount Coupon Codes
Add Tag to an Order
Cancel Order
Update Product
Adjust Inventory Quantity
Create Blog Article
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign to recipients.
Send the selected MSG91 SMS template to one or more mobile numbers, optionally filling template variables.
Send a mail using a template.
Add a contact to the selected MSG91 Segmento phonebook, or update an existing contact when the same Contact_id is provided.
Update an existing contact in a MSG91 Segmento phonebook using the contact's Contact_id and provided field values.
Search email, phone or any other field data using filter

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your MSG91 and Shopify accounts to viaSocket. Once connected, you can set up a workflow where an event in MSG91 triggers actions in Shopify (or vice versa).
Absolutely. You can customize how MSG91 data is recorded in Shopify. This includes choosing which data fields go into which fields of Shopify, setting up custom formats, and filtering out unwanted information.
The data sync between MSG91 and Shopify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between MSG91 and Shopify. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
MSG91 is a powerful communication platform that enables businesses to send transactional SMS, emails, voice calls, and WhatsApp messages with ease. It also offers a dedicated OTP service for secure two-factor authentication, helping companies deliver fast, reliable, and scalable communication to their users.
Learn MoreShopify is a leading e-commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.
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