Integrate MSG91 with Slack to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Template SMS via MSG91 when New Message in Channels in Slack channels
Update Contact In Segmento in MSG91 Segmento when New Message in Channels in Slack channels
Search a specific contact in Segmento in Msg91 when New Message in Channels in Slack channels
Schedule a Template SMS via MSG91 when New Message in Channels in Slack channels
Find Campaign Template Details from MSG91 when New Message in Channels in Slack channels
Start from a real workflow other teams are already running.
MSG91
When this happens...
WhatsApp Delivery Report Arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Slack
Automatically do this!
Send Message
Send Interactive Messages
Send Block/buttons/Intractive message using AI
View_open BlockKit Modal using JSON
Chat_update slack block or message using messageTs
Send Message as Thread
Create Channel
Set Channel Topic
Message Private Channel
Create Private Channel
Get Thread Replies
Edit Channel Message
List all Private Channels
Find Public channel
Get Messages from Slack
Add Users to Channel
Send Direct Message
Get all Channel Members
Get User Information by Email
Get User Complete Profile Details by ID
Create Canvas
List all Public Channels
Send Message with Block kit
Update Canvas
Lookup Canvas Sections
Send Template SMS via MSG91 when New Message in Channels in Slack channels
Use this flowUpdate Contact In Segmento in MSG91 Segmento when New Message in Channels in Slack channels
Use this flowSearch a specific contact in Segmento in Msg91 when New Message in Channels in Slack channels
Use this flowSchedule a Template SMS via MSG91 when New Message in Channels in Slack channels
Use this flowFind Campaign Template Details from MSG91 when New Message in Channels in Slack channels
Use this flowList WhatsApp Templates from MSG91 when New Message in Channels in Slack channels
Use this flowValidate Email Address with MSG91 when New Message in Channels in Slack channels
Use this flowGet all Contacts in a Phonebook from MSG91 Phonebook when New Message in Channels in Slack channels
Use this flowGet a Contact in Phonebook from MSG91 when New Message in Channels in Slack channels
Use this flowGet all Segment in Msg91 when New Message in Channels in Slack channels
Use this flowEverything you can automate between MSG91 and Slack.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSlack is an AI-powered work platform for team communication, collaboration, project coordination, and workflow automation. It helps organizations centralize conversations, share files, manage channels, and integrate tools to keep work moving in one place.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and Slack accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and Slack as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Slack. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in Slack, and a separate workflow where Slack triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and Slack. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and Slack integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.