Integrate Natif with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find uploaded documents in Natif when Lead Adds Email Address in Intercom
Get document by ID from Natif when Lead Adds Email Address in Intercom
Delete a document in Natif when Lead Adds Email Address in Intercom
Get extraction results from Natif when Lead Adds Email Address in Intercom
Get OCR results in Natif when Lead Adds Email Address in Intercom
Start from a real workflow other teams are already running.
Natif
When this happens...
Intercom
Automatically do this!
List All Tags
Add Tag to Contact
Get contacts
Find Companies
Create User
Find Lead
Add or Remove Tag on Company
Create Conversation
Find Conversations
Find Contact By Email
Add Note
Search Tickets
Find User
Find uploaded documents in Natif when Lead Adds Email Address in Intercom
Use this flowGet document by ID from Natif when Lead Adds Email Address in Intercom
Use this flowDelete a document in Natif when Lead Adds Email Address in Intercom
Use this flowGet extraction results from Natif when Lead Adds Email Address in Intercom
Use this flowGet OCR results in Natif when Lead Adds Email Address in Intercom
Use this flowList existing document sharing tokens in Natif when Lead Adds Email Address in Intercom
Use this flowCreate a token for sharing a document in Natif when Lead Adds Email Address in Intercom
Use this flowFind uploaded documents in Natif when Conversation Is Closed in Intercom
Use this flowGet document by ID from Natif when Conversation Is Closed in Intercom
Use this flowDelete a document in Natif when Conversation Is Closed in Intercom
Use this flowEverything you can automate between Natif and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when Lead Adds Email Address
Runs when conversation is closed
Runs when new company is created
Runs when Admin Initiates Message to User
Runs when new ticket is created
Runs when Contact Unsubscribes From Emails
Action is the task that follows automatically within your Natif integrations.
Queries for documents that fulfill given parameters.
Get information about the given document, amongst others the processing status.
Permanently delete a document.
Get the extractions for the given document. The results are specific for the document's type.
Retrieves the ocr results for the document with the given id.
List info about existing document sharing tokens for the current users team.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Natif.ai is a cutting-edge platform that leverages artificial intelligence to streamline and enhance various business processes. It offers advanced AI tools designed to automate tasks, improve decision-making, and increase operational efficiency. With Natif.ai, businesses can harness the power of AI to transform their workflows and gain a competitive edge in their industry.
Learn moreIntercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSign up for a free viaSocket account, then authorize both your Natif and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Natif and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where Natif triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Natif. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Natif and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Natif and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.