
When this happens...
New Contact

Automatically do this!
Track Event
Add User to Heap
Delete Users
Add User Properties
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new contact is created.
Action is the task that follows automatically within your Office 365 integrations.
Creates a new contact
Creates a draft of an email that can be reviewed and sent out.
Creates a new event in a calendar.
Delete an existing event
Update an existing contact.
Send an event to Heap

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To start, connect both your Office 365 and Heap Analytics accounts to viaSocket. Once connected, you can set up a workflow where an event in Office 365 triggers actions in Heap Analytics (or vice versa).
Absolutely. You can customize how Office 365 data is recorded in Heap Analytics. This includes choosing which data fields go into which fields of Heap Analytics, setting up custom formats, and filtering out unwanted information.
The data sync between Office 365 and Heap Analytics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Office 365 and Heap Analytics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.
Learn MoreHeap Analytics collects and analyzes user event data to understand how users interact with a product.
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