
When this happens...
New Inbound Message Arrives
Message Delivery Status Changes

Automatically do this!
Create Contact
Update Contact
Update Company
Get Organization Details
Create Or Update Pipeline
Create Or Update Contact
Create Pipeline
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new inbound message arrives.
Runs when Message Delivery Status Changes
Runs when a new contact is created in Zoho Bigin.
Runs when a new deal is created in Zoho Bigin.
Action is the task that follows automatically within your SandeshChat integrations.
Send a SandeshChat template message to a recipient's phone number.
Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.
Adds a new contact to Bigin with name, contact details, address, owner, tags, and associated company.
Updates an existing contact in Bigin with the provided details.
Updates an existing company in Bigin with the provided details such as name, contact info, address, owner, and tags.
Retrieves the details of the organization.

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To start, connect both your SandeshChat and Bigin accounts to viaSocket. Once connected, you can set up a workflow where an event in SandeshChat triggers actions in Bigin (or vice versa).
Absolutely. You can customize how SandeshChat data is recorded in Bigin. This includes choosing which data fields go into which fields of Bigin, setting up custom formats, and filtering out unwanted information.
The data sync between SandeshChat and Bigin typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SandeshChat and Bigin. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.
Learn MoreBigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows.
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