Connect Speechmatics and Intercom to Build Intelligent Automations

Choose a Trigger

Speechmatics

When this happens...

Choose an Action

Intercom

Automatically do this!

Ready to use Speechmatics and Intercom automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Job

New Job

Triggered when a new job is created in speechmatics.

Lead Added Email

Lead Added Email

Triggers when a Lead enters an email address.

New Closed Conversation

New Closed Conversation

Triggers when you close a Conversation.

New Company

New Company

Triggers when a new Company is created.

Admin initiated message to one user

Admin initiated message to one user

Triggers when Admin initiated message to one user.

New Ticket

New Ticket

Triggers when a new Ticket is created in Intercom.

Do thisActions

Action is the task that follows automatically within your Speechmatics integrations.

Get Job

Get Job

Get job details, including progress and any error reports.

Create Job

Create Job

Create a new job.

Get the usage statistics

Get the usage statistics

Get the usage statistics of speechmatics.

List  All Tags

List All Tags

List All Tags

Add Tag to Contact

Add Tag to Contact

Add a tag to contact

Get contacts

Get contacts

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Frequently Asked Questions

How do I start an integration between Speechmatics and Intercom?

To start, connect both your Speechmatics and Intercom accounts to viaSocket. Once connected, you can set up a workflow where an event in Speechmatics triggers actions in Intercom (or vice versa).

Can we customize how data from Speechmatics is recorded in Intercom?

Absolutely. You can customize how Speechmatics data is recorded in Intercom. This includes choosing which data fields go into which fields of Intercom, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Speechmatics and Intercom?

The data sync between Speechmatics and Intercom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Speechmatics to Intercom?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Speechmatics and Intercom?

Yes, you can set conditional logic to control the flow of data between Speechmatics and Intercom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Speechmatics

About Speechmatics

Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.

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Intercom

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

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