Connect Superchat and MyDocSafe to Build Intelligent Automations

Choose a Trigger

Superchat

When this happens...

Choose an Action

MyDocSafe

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Ready to use Superchat and MyDocSafe automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Do thisActions

Action is the task that follows automatically within your Superchat integrations.

Create Contact

Create Contact

Creates a new contact.

Create Note

Create Note

Creates a note in a coversation.

Add Contact to Contact List

Add Contact to Contact List

Adds a contact to a contact list.

Update Contact

Update Contact

Updates an existing contact.

Update Conversation

Update Conversation

Updates an existing conversation.

List all channels

List all channels

Lists all channels in workspace.

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Frequently Asked Questions

How do I start an integration between Superchat and MyDocSafe?

To start, connect both your Superchat and MyDocSafe accounts to viaSocket. Once connected, you can set up a workflow where an event in Superchat triggers actions in MyDocSafe (or vice versa).

Can we customize how data from Superchat is recorded in MyDocSafe?

Absolutely. You can customize how Superchat data is recorded in MyDocSafe. This includes choosing which data fields go into which fields of MyDocSafe, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Superchat and MyDocSafe?

The data sync between Superchat and MyDocSafe typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Superchat to MyDocSafe?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Superchat and MyDocSafe?

Yes, you can set conditional logic to control the flow of data between Superchat and MyDocSafe. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Superchat

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

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MyDocSafe

About MyDocSafe

MyDocSafe is a secure document management and e-signature platform designed to streamline workflows, enhance compliance, and improve client engagement. It offers features such as secure document storage, electronic signatures, client portals, and automated workflows.

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