Connect tawk.to and Ecwid to Build Intelligent Automations
Choose a Trigger
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an Action
Automatically do this!
Create Customer
Get Store Profile
Create Order
Create New Product
Update Product
Create Discount Coupon
List and Find Products
List and Find Orders
Delete Product
Update Order
Update Customer
Add Customer to Group
Ready to use tawk.to and Ecwid automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
New Customer Created
Runs when new customer is created.
New Order
Trigger when a new order is created.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Create Customer
Adds a new customer to your Ecwid store.
Get Store Profile
Retrieve your Ecwid store's profile details.
Create Order
Create a new order in your Ecwid store with customer, items, payment, and shipping details.
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Step by step guides to integrate tawk.to and Ecwid
Frequently Asked Questions
To start, connect both your tawk.to and Ecwid accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Ecwid (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Ecwid. This includes choosing which data fields go into which fields of Ecwid, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Ecwid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Ecwid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout Ecwid
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn More
