Connect tawk.to and Elastic Email to Build Intelligent Automations

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tawk.to

When this happens...

Choose an Action

Elastic Email

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Create a support ticket in Tawk.to for a chat on the selected property.

Contact Added

Contact Added

Trigger when a new contact added to specified list.

Campaign Sent

Campaign Sent

Triggers when a campaign is created.

Request a new Trigger for tawk.to

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Create Widget

Create Widget

Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

Get a Campaign

Get a Campaign

Get an existing campaign details

Get a Contact

Get a Contact

Get a contact details by email.

Get all Contacts

Get all Contacts

Get all the existing contacts

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Frequently Asked Questions

How do I start an integration between tawk.to and Elastic Email?

To start, connect both your tawk.to and Elastic Email accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Elastic Email (or vice versa).

Can we customize how data from tawk.to is recorded in Elastic Email?

Absolutely. You can customize how tawk.to data is recorded in Elastic Email. This includes choosing which data fields go into which fields of Elastic Email, setting up custom formats, and filtering out unwanted information.

How often does the data sync between tawk.to and Elastic Email?

The data sync between tawk.to and Elastic Email typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from tawk.to to Elastic Email?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between tawk.to and Elastic Email?

Yes, you can set conditional logic to control the flow of data between tawk.to and Elastic Email. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Elastic Email

About Elastic Email

Elastic Email is a robust email marketing platform and SMTP relay service that caters to businesses and developers. It provides a suite of tools and services designed to facilitate email marketing campaigns, transactional emails, and email automation. The platform offers features like email template creation, contact list management, analytics, detailed reporting, and email API functionality.

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