Connect Tawk.to and Razorpay to Build Intelligent Automations

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Tawk.to

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Razorpay

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Chat Started

Chat Started

Triggers when a visitor starts a new chat on the selected Tawk.to property.

Chat Ended

Chat Ended

Ends an active Tawk.to chat session for the selected property.

Chat Transcript Created

Chat Transcript Created

Triggered when a new chat transcript is created for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

A New Payment Captured

A New Payment Captured

When a new payment is successfully captured.

A New Refund Is Created

A New Refund Is Created

Triggers when a new refund is created.

Do thisActions

Action is the task that follows automatically within your Tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Retrieve Property Details

Retrieve Property Details

Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Add New Widget

Add New Widget

Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.

Create a customer

Create a customer

Adds a new customer in Razorpay.

Create a Plan

Create a Plan

Creates a new subscription plan.

Create an invoice

Create an invoice

Create an invoice with customer details

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Frequently Asked Questions

How do I start an integration between Tawk.to and Razorpay?

To start, connect both your Tawk.to and Razorpay accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Razorpay (or vice versa).

Can we customize how data from Tawk.to is recorded in Razorpay?

Absolutely. You can customize how Tawk.to data is recorded in Razorpay. This includes choosing which data fields go into which fields of Razorpay, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Razorpay?

The data sync between Tawk.to and Razorpay typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Razorpay?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Razorpay?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Razorpay. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Razorpay

About Razorpay

Razorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.

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