Connect Webex Interact and Heap Analytics to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Webex Interact
Choose an Action
Automatically do this!
Track Event
Add User to Heap
Delete Users
Add User Properties
Enable Integrations or automations with these events of Webex Interact and Heap Analytics
Enable Integrations or automations with these events of Webex Interact and Heap Analytics
Actions
Create Contact List
Create a contact list to organize recipients for campaigns.
List Senders
Retrieve the senders available in your account (supports pagination).
Delete Contact List
Delete a contact list.
Create Short Link
Create a short link to a webpage with optional click tracking and tags.
Track Event
Send an event to Heap
Add User to Heap
Create or update a user in Heap
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Frequently Asked Questions
To start, connect both your Webex Interact and Heap Analytics accounts to viaSocket. Once connected, you can set up a workflow where an event in Webex Interact triggers actions in Heap Analytics (or vice versa).
Absolutely. You can customize how Webex Interact data is recorded in Heap Analytics. This includes choosing which data fields go into which fields of Heap Analytics, setting up custom formats, and filtering out unwanted information.
The data sync between Webex Interact and Heap Analytics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Webex Interact and Heap Analytics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Webex Interact
Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.
Learn MoreAbout Heap Analytics
Heap Analytics collects and analyzes user event data to understand how users interact with a product.
Learn More
