Basics of viaSocket
viaSocket is a workflow automation platform that connects your apps and automates repetitive tasks, no coding required.
You pick a Trigger (something that happens in one app) and an Action (something viaSocket does in another app as a result). That combination is called a Flow.
How it works
[ Trigger ] ──→ [ Action ]
New row added Send an email
No manual work. Once the Flow is live, it runs on its own every time the trigger event occurs.
Key terms
Term | What it means | Example |
Flow | Your automation — the full sequence | Sheet → Email |
Trigger | The event that starts the Flow | New row added to Sheet |
Action | What viaSocket does after the Trigger | Send an email via Gmail |
Workspace | Where all your Flows are organized | Your viaSocket dashboard |
What viaSocket is built for
Automating repetitive work between apps
Running multi-step workflows without writing code
Connecting 2,200+ apps including Gmail, Slack, Notion, WhatsApp, and more
Letting AI help you build and manage those workflows
Beyond the basics
Once you're comfortable with Flows, viaSocket also gives you:
Built-in Tools — Add logic inside a Flow: delays, multiple paths, custom JavaScript, or API calls. Useful when your automation needs conditions or extra steps beyond a simple trigger → action.
Human Intervention — Pause a Flow mid-run and wait for a human to review, approve, or input something before it continues.
AI Assistant — Describe what you want to automate in plain language. The AI builds the Flow for you.
MCP — Connect AI agents directly to your apps so they can take actions autonomously across 1,000+ tools.
Templates — Pre-built Flows you can copy and activate in minutes without starting from scratch.
You don't need any of these to get started. Build your first Flow first — [Make Your First Flow →]
