Frequently asked questions

• How do you map data in viaSocket workflows?
• Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.

• How does viaSocket handle errors or exceptions in automated workflows?
• viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.

• Is it possible to customize automated workflows according to my business needs?
• Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.

• What happens if one of the connected apps changes its API or functionality?
• viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.