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chatbeacon

chatbeacon

Zendesk Support

Zendesk Support

Enable Integrations or automations with these events of chatbeacon and Zendesk Support

Enable Integrations or automations with these events of chatbeacon and Zendesk Support

Triggers

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New Organization

Trigger when new ogranization created

chatbeacon

New User

Triggers when a new user is created.

chatbeacon

New Group

Triggers when a new group is created.

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Updated Ticket

Triggers when an existing ticket is updated.

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New View

Triggers when a new view is created.

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New Ticket

Trigger when new ticket is created.

Actions

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Find a User

Finds an existing user by query

chatbeacon

Find an Agent

Finds an existing Agent by query

chatbeacon

Find an Organization

Finds an existing organization by query

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Find Tickets

Finds an existing ticket by query.

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Find Latest Comment

Find the latest comment on a ticket

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Add Comment to Ticket

Add comment to an existing ticket

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
chatbeacon

About chatbeacon

ChatBeacon is a live chat solution for your website, allowing you to monitor your website traffic in real-time, provide customer service and support or capture sale leads. ChatBeacon offers three chat channels: website, SMS and Facebook Chat.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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