If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.
Automate when something happens in CSG Forte Payments
Login -> Create new flow -> Select trigger -> Search CSG Forte Payments -> Choose the trigger from the list
Take action in CSG Forte Payments when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search CSG Forte Payments -> Choose the action from the list
Trigger
Action
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viaSocket uses secure API connections to CSG Forte Payments to read transaction events and create actions (charges, refunds, status updates). No coding is required—set up triggers and workflows through the viaSocket builder.
Yes. When a payment is captured via Forte IVR or a handset, viaSocket can log the transaction in your CRM, send receipts, update subscription or access status, and trigger downstream accounting entries automatically.
viaSocket passes transactions through CSG Forte's secure platform. Sensitive card data stays within Forte’s PCI-compliant environment. viaSocket exchanges only the non-sensitive transaction data needed to automate workflows.
Yes. viaSocket can use AI to classify failed payments, prioritize recovery outreach, suggest refund reasons, or summarize dispute threads—then run approved actions in Forte to speed resolution and reduce manual triage.
You can automate card payments and eCheck/ACH workflows, including online, in-person and IVR transactions supported by CSG Forte—covering charges, refunds, retries, and verification steps.
CSG Forte Payments is a single platform to accept card and echeck/ACH payments, online, in-person or via IVR.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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