IntegrationsGoogle SheetsZendesk Support
Google Sheets + Zendesk Support

Connect Google Sheets and Zendesk Support to Build Intelligent Automations

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Google Sheets

When this happens...

Choose an Action

Zendesk Support

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Ready to use Google Sheets and Zendesk Support automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New or Updated Spreadsheet Row

New or Updated Spreadsheet Row

Triggers when a new row is added or modified in a spreadsheet.

New Organization

New Organization

Trigger when new ogranization created

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your Google Sheets integrations.

Update Spreadsheet Row

Update Spreadsheet Row

Updates a row in Google Sheets.

List all rows

List all rows

Get an all existing rows in a specific sheet.

Delete Row

Delete Row

delete row from a specified sheet.

Add New Row

Add New Row

Create a new entry in a spreadsheet

Lookup Spreadsheet Row

Lookup Spreadsheet Row

Find a specific spreadsheet row based on a column and value. If found, it returns the entire row. Optionally, create a new row if no match is found.

Copy Subsheet

Copy Subsheet

Creates a new sheet by copying an existing sheet from a spreadsheet.

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Step by step guides to integrate Google Sheets and Zendesk Support

Frequently Asked Questions

How do I start an integration between Google Sheets and Zendesk Support?

To start, connect both your Google Sheets and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Sheets triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Google Sheets is recorded in Zendesk Support?

Absolutely. You can customize how Google Sheets data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Google Sheets and Zendesk Support?

The data sync between Google Sheets and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Google Sheets to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Google Sheets and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Google Sheets and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Google Sheets

About Google Sheets

Google Sheets is a cloud-based spreadsheet application that allows users to create, edit, and collaborate on spreadsheets in real-time. It’s part of the Google Workspace suite and offers powerful tools for organizing, analyzing, and visualizing data. Whether you're working individually or as part of a team, Google Sheets enables seamless collaboration, making it easy to share files, add comments, and track changes.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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