
When this happens...
New or Updated Spreadsheet Row

Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new row is added or modified in a spreadsheet.
Trigger when new ogranization created
Triggers when a new user is created.
Triggers when a new group is created.
Triggers when an existing ticket is updated.
Triggers when a new view is created.
Action is the task that follows automatically within your Google Sheets integrations.
Updates a row in Google Sheets.
Get an all existing rows in a specific sheet.
delete row from a specified sheet.
Create a new entry in a spreadsheet
Find a specific spreadsheet row based on a column and value. If found, it returns the entire row. Optionally, create a new row if no match is found.
Creates a new sheet by copying an existing sheet from a spreadsheet.

Master accounting automation with this guide with examples. Explore top tools, steps, and tips to save time, reduce errors, and streamline finances in 2025.

nlock the potential of Google Sheets with easy automation techniques. Explore our guide for practical tips to simplify your data management tasks.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
To start, connect both your Google Sheets and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Sheets triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Google Sheets data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Google Sheets and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Sheets and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Google Sheets is a cloud-based spreadsheet application that allows users to create, edit, and collaborate on spreadsheets in real-time. It’s part of the Google Workspace suite and offers powerful tools for organizing, analyzing, and visualizing data. Whether you're working individually or as part of a team, Google Sheets enables seamless collaboration, making it easy to share files, add comments, and track changes.
Learn MoreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn More