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Add a New User to Way We Do when Conversation Created in Help-scout
Complete a Checklist Step in Way We Do when Conversation Created in Help-scout
Add a Checklist Comment to Way We Do when Conversation Created in Help-scout
Start Checklist Instance in Way We Do when Conversation Created in Help-scout
Find a Checklist by Title in Way-we-do when Conversation Created in Help-scout
Find a Checklist Instance by ID in Way We Do when Conversation Created in Help-scout
Find a Checklist Instance by Title in Way We Do when Conversation Created in Help-scout
Find a Checklist Step by ID in Way-we-do when Conversation Created in Help-scout
Find a Procedure by Title in Way-we-do when Conversation Created in Help-scout
Find a Procedure or Checklist by ID in Way We Do when Conversation Created in Help-scout
Triggers when a new conversation is created.
Triggers when a conversation is assigned to agent.
Triggers when a new customer is added.
Triggers when a new comment is added to a checklist.
Triggers when a checklist instance is started.
Triggers when a checklist instance step is completed.
Find customer by email
Find user by email
Find mailbox by name
Adds a note to existing conversation.
Creates a customer.
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities
Learn MoreWay We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.
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