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How to get started with MQTT automations
Automate when something happens in MQTT
Login -> Create new flow -> Select trigger -> Search MQTT -> Choose the trigger from the list
Take action in MQTT when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search MQTT -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
MQTT automation with viaSocket means connecting your MQTT brokers and topics to business tools like CRM, helpdesk, task managers, and reporting systems. MQTT messages trigger workflows—creating tickets, tasks, alerts, or reports automatically.
No. Once your team provides the MQTT connection details, you can use viaSocket’s visual workflow builder to choose triggers and actions in plain language, like “when this topic sends an alert, create a ticket and notify the team.”
Common examples include device faults, low battery, connectivity issues, usage milestones, configuration changes, and completion events like installation done or job finished. These can drive support tickets, maintenance tasks, and customer updates.
Yes. viaSocket can feed MQTT messages into AI steps to classify incidents, summarize technical data into business language, suggest responses, and route events by priority. This helps teams act faster without reading raw MQTT payloads.
viaSocket listens to your MQTT topics and then runs the workflows you define, such as creating or updating records in your CRM, helpdesk, task manager, spreadsheets, or messaging tools like Slack and email—keeping everything in sync automatically.
About MQTT
MQTT is a lightweight messaging protocol designed for small sensors and mobile devices, optimized for high-latency or unreliable networks. It is widely used in the Internet of Things (IoT) for efficient communication between devices.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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