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Zendesk Support

Customer Support

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MyDocSafe

Document Management

Create integrations between Zendesk Support and MyDocSafe

Actions and Triggers

Triggers

Zendesk Support

New Organization

Trigger when new ogranization created

Zendesk Support

Document is Signed

Triggers when a document is signed by all required parties.

Zendesk Support

Form is submitted

Triggers when a form is submitted

Zendesk Support

Esign is Rejected

Triggers when a esign is rejected

Zendesk Support

Sign Request Sent

Triggers when a document sign request is sent.

Actions

Zendesk Support

Find a User

Finds an existing user by query

Zendesk Support

Find an Agent

Finds an existing Agent by query

Zendesk Support

Find an Organization

Finds an existing organization by query

Zendesk Support

Find Tickets

Finds an existing ticket by query.

Zendesk Support

Find Latest Comment

Find the latest comment on a ticket

Zendesk Support

Add Comment to Ticket

Add comment to an existing ticket

Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
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About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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About MyDocSafe

MyDocSafe is a secure document management and e-signature platform designed to streamline workflows, enhance compliance, and improve client engagement. It offers features such as secure document storage, electronic signatures, client portals, and automated workflows.

Learn More