Connect Mailtrap and Intercom
Integrate Mailtrap with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Tags from Intercom when New Email Delivered to Mailtrap
Add Tag to Contact in Intercom when New Email Delivered to Mailtrap
Get contacts in Intercom when New Email Delivered to Mailtrap
Create User in Intercom when New Email Delivered to Mailtrap
Find Lead in Intercom when New Email Delivered to Mailtrap
Popular Mailtrap + Intercom flows
Start from a real workflow other teams are already running.
Choose a trigger
Mailtrap
When this happens...
New Email Delivered
New Email Opened
New Email Received
When a contact unsubscribes
Choose an action
Intercom
Automatically do this!
List All Tags
Add Tag to Contact
Get contacts
Find Companies
Create User
Find Lead
Add or Remove Tag on Company
Create Conversation
Find Conversations
Find Contact By Email
Add Note
Search Tickets
Find User
List All Tags from Intercom when New Email Delivered to Mailtrap
Use this flowAdd Tag to Contact in Intercom when New Email Delivered to Mailtrap
Use this flowGet contacts in Intercom when New Email Delivered to Mailtrap
Use this flowCreate User in Intercom when New Email Delivered to Mailtrap
Use this flowFind Lead in Intercom when New Email Delivered to Mailtrap
Use this flowAdd or Remove Tag on Company in Intercom when New Email Delivered to Mailtrap
Use this flowCreate Conversation in Intercom when New Email Delivered to Mailtrap
Use this flowFind Conversations in Intercom when New Email Delivered to Mailtrap
Use this flowFind Contact By Email in Intercom when New Email Delivered to Mailtrap
Use this flowAdd Note to Intercom when New Email Delivered to Mailtrap
Use this flowSupported Triggers & Actions
Everything you can automate between Mailtrap and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
New Email Delivered
Runs when new email is delivered to the recipient's mail server for a chosen sending stream or domain.
New Email Opened
Runs when a new email open event occurs in the selected sending stream.
New Email Received
Runs when a new email is received in a selected inbox.
When a contact unsubscribes
Runs the workflow automatically whenever a contact unsubscribes from emails in the selected sending stream.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
Do thisActions
Action is the task that follows automatically within your Mailtrap integrations.
Get Contact Lists
Allows you to get the list of your Lists and their IDs.
Create Contact
Creates a new contact.
Create Contact List
Creates a new Contact Lists.
Delete Contact List
Delete existing Contact List.
Delete a Contact
Deletes Contact by his email.
Update Contact
Allows you to update Contact in Mailtrap
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Mailtrap
Mailtrap is an email delivery platform covering email sending (API/SMTP) bundled with inbound email, also featuring email testing (Sandbox), and Email Marketing. It's used by developer and product teams for transactional and bulk email delivery and offers reliable sending tools with built-in deliverability protection, including separation between transactional and bulk email, automatic authentication setup, and analytics insights broken down by mailbox provider.
Learn moreSimilar apps
About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Mailtrap and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Mailtrap and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where Mailtrap triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Mailtrap. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Mailtrap and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Mailtrap and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
