Connect Tawk.to and SIGNL4 to Build Intelligent Automations
Choose a Trigger
When this happens...
Chat Started
Chat Ended
Chat Transcript Created
Chat Ticket Created
Choose an Action
Automatically do this!
Resolve Alert
Send Alert
Ready to use Tawk.to and SIGNL4 automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Chat Started
Triggers when a visitor starts a new chat on the selected Tawk.to property.
Chat Ended
Ends an active Tawk.to chat session for the selected property.
Chat Transcript Created
Triggered when a new chat transcript is created for the selected Tawk.to property.
Chat Ticket Created
Create a support ticket in tawk.to for a chat on the selected property.
Do thisActions
Action is the task that follows automatically within your Tawk.to integrations.
Create New Site
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve Property Details
Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Add New Widget
Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.
Resolve Alert
Marks an alert as resolved (closed).
Send Alert
Send an alert to you team.
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Frequently Asked Questions
To start, connect both your Tawk.to and SIGNL4 accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in SIGNL4 (or vice versa).
Absolutely. You can customize how Tawk.to data is recorded in SIGNL4. This includes choosing which data fields go into which fields of SIGNL4, setting up custom formats, and filtering out unwanted information.
The data sync between Tawk.to and SIGNL4 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tawk.to and SIGNL4. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout SIGNL4
SIGNL4 is a mobile alerting and incident response solution designed to ensure critical notifications are delivered to the right people at the right time. It streamlines the process of alerting and managing incidents, making it ideal for IT operations, industrial automation, and other mission-critical environments.
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