Connect Zendesk Sell and Twilio
Integrate Zendesk Sell with Twilio to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Delete a Message in Twilio when New Product Is Added in Zendesk Sell
Delete Call in Twilio when New Product Is Added in Zendesk Sell
Get Execution Details from Twilio when New Product Is Added in Zendesk Sell
Send SMS via Twilio when New Task Is Created in Zendesk Sell
Create Phone Call with Twilio when New Task Is Created in Zendesk Sell
Popular Zendesk Sell + Twilio flows
Start from a real workflow other teams are already running.
Choose a trigger
Zendesk Sell
When this happens...
New Product Is Added
New Task Is Created
New Note Is Created
New Lead Created or Updated
New Deal Created or Updated
New Contact Created or Updated
Choose an action
Twilio
Automatically do this!
Send SMS
Create Phone Call
Create Message
Get A Message
Delete a Message
Get Call Details
Delete Call
Delete Execution
Get Execution Details
Update an Execution
Create Execution
List Flow Executions
Send WhatsApp Message
Delete a Message in Twilio when New Product Is Added in Zendesk Sell
Use this flowDelete Call in Twilio when New Product Is Added in Zendesk Sell
Use this flowGet Execution Details from Twilio when New Product Is Added in Zendesk Sell
Use this flowSend SMS via Twilio when New Task Is Created in Zendesk Sell
Use this flowCreate Phone Call with Twilio when New Task Is Created in Zendesk Sell
Use this flowDelete Call in Twilio when New Task Is Created in Zendesk Sell
Use this flowGet A Message from Twilio when New Note Is Created in Zendesk Sell
Use this flowDelete a Message in Twilio when New Note Is Created in Zendesk Sell
Use this flowGet Call Details from Twilio when New Note Is Created in Zendesk Sell
Use this flowDelete Call in Twilio when New Note Is Created in Zendesk Sell
Use this flowSupported Triggers & Actions
Everything you can automate between Zendesk Sell and Twilio.
When this happensTriggers
A trigger is an event that starts a workflow.
New Product Is Added
Runs when new product is added
New Task Is Created
Runs when new task is created
New Note Is Created
Runs when new note is created
New Lead Created or Updated
Triggers when a lead is added or an existing lead’s details change.
New Deal Created or Updated
Triggers when a deal is created or updated in Zendesk Sell.
New Contact Created or Updated
Runs when new contact is created
Do thisActions
Action is the task that follows automatically within your Zendesk Sell integrations.
Update Contact or Company Details
Update a contact's or company's details using their ID or email.
Stop Sequence Enrollment
Stop an active sequence enrollment for a lead or contact.
Create Product
Create a new product in your sales catalog with name, details and pricing so teams can use it in deals and quotes.
Update Product By ID
Update a product by its ID to change name, price, description, or other attributes.
Create a Lead
Create a single lead with contact, company, status, tags and custom fields.
Create Note
Add a note to a deal, contact, or lead.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Zendesk Sell
Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.
Learn more
About Twilio
Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zendesk Sell and Twilio accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zendesk Sell and Twilio as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Twilio. No coding required.
Yes. You can set up a workflow where Zendesk Sell triggers actions in Twilio, and a separate workflow where Twilio triggers actions in Zendesk Sell. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zendesk Sell and Twilio. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zendesk Sell and Twilio integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
