Auto Email (Gmail) When Google Sheets Issue Is Marked Solved
Sends a Gmail update to the reporter and marks “is mail sent?” as yes in Google Sheets when the issue status changes to solved.
By Abhishek Jaiswal
Installed by 1 users
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Auto Email (Gmail) When Google Sheets Issue Is Marked Solved
Auto Email (Gmail) When Google Sheets Issue Is Marked Solved
Introduction
Close the loop instantly: when an issue is resolved in your Google Sheet, the reporter gets an email and the sheet is updated—no manual work ✅
Trigger Event
When a row in your Google Sheets is updated and the Status field changes (e.g., to “solved”), this automation starts.
Actions
- The workflow checks the row: if Status is “solved” and the “is mail sent?” column says “no,” it proceeds.
- It sends a friendly Gmail message to the email address in the same row, confirming the issue is resolved.
- Right after, it updates that row’s “is mail sent?” value to “yes,” so your team won’t email the same person twice.
Benefits
- Saves follow‑up time by sending the resolution email automatically
- Prevents duplicate emails with a clear “is mail sent?” flag
- Keeps your Google Sheet as the single source of truth
- Faster, consistent customer updates with fewer mistakes
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Frequently Asked Questions
This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.
No. You can install and customize this template without writing any code. Everything is done through simple configuration.
Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.
Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.
Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.
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