Automate Instagram DMs on Keyword Comments

Detect new Instagram comments, match keywords, and instantly send a private DM reply to boost conversion and response time.

Apps used

Created by Royston Sanctis

Installed by 5 users

When
Default app icon
Instagram for Business
Instant Trigger
Do
check_keywords_in_comment
IF
    • check keywords
      Workflow step icon
      Send DM Private Reply from Comment
      Add Step
    • ifcbytEBgZxh
      Add Step
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Automate Instagram DMs on Keyword Comments

Automate Instagram DMs on Keyword Comments

Introduction

Turn comment buzz into conversations automatically. When someone comments with your chosen keywords, they get an instant, relevant DM 🤖

Trigger Event

A new Instagram comment is received on your post (via Instagram/Meta webhook).

Actions

  • The comment text is checked against your keyword list (e.g., “demo, price, coupon”).
  • If a match is found, the workflow sends a personalized private reply (DM) to the commenter.
  • Optionally include buttons (URL or Postback) in the DM to guide next steps—book a call, redeem a coupon, or visit a landing page.
  • If no keywords match, the automation ends quietly without sending a message.

Benefits

  • ✔️ Instant responses on key buying intent keywords
  • ✔️ Fewer manual DMs; save hours on community management
  • ✔️ Higher conversion with timely, personalized outreach
  • ✔️ Consistent messaging; fewer human errors

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.