Auto‑Reply to Instagram Comments + Auto DM on Keyword

Automatically post a friendly public reply and send a private DM when specific keywords appear in new Instagram comments—so you respond faster and convert more interest.

trigger

By Aditya Golait

Installed by 2 users

When
Default app icon
New Comment
Do
getRandomCommentReplyFunction
cmntp4d3SwSR
IF
    • text is ai
    • Is guide comment
    • multi keyword match
      cmntdqJzLMYS

Auto‑Reply to Instagram Comments + Auto DM on Keyword

Auto‑Reply to Instagram Comments + Auto DM on Keyword

Introduction

Turn comment buzz into conversations. This workflow replies to new Instagram comments instantly and DMs prospects when they use trigger keywords. ✅

Trigger Event

When a new comment is posted on your Instagram Business media (any post/reel, or a specific one you choose), the automation starts.

Actions

  • First, the workflow checks the commenter’s message.
  • If the comment is “ai”:
    • It posts a short, friendly public reply (randomized so you don’t look like a bot).
    • It sends a private DM with a helpful message and a button to visit your site.
  • If the comment is “guide”:
    • It posts a friendly public reply (randomized).
    • It sends a private DM with a clear call-to-action button to access the guide.
  • If the comment includes any of these keywords: “automation”, “mcp”, or “viasocket”:
    • It posts a short, friendly public reply (randomized) to acknowledge and nudge to check DMs if applicable.
  • Replies rotate from a preset list (e.g., “Check your DM!”) to keep responses natural and reduce spammy patterns.

Note: Private replies follow Instagram’s 7‑day messaging window for comments.

Benefits

  • Faster responses: Acknowledge comments instantly, 24/7.
  • Higher conversions: Auto DM warm leads based on intent keywords.
  • Consistent tone: Randomized replies keep your brand human.
  • Less manual work: No more copying and pasting the same answers.
  • Fewer missed opportunities: Every qualifying comment gets timely follow‑up.

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.