Auto‑send Instagram DM when someone comments a keyword

Automatically sends a private Instagram DM when a comment matches chosen keywords—great for sharing links, guides, or lead magnets.

Apps used

Created by Royston Sanctis

Installed by 1 users

When
Default app icon
Instagram for Business
Instant Trigger
Do
check_keywords_in_comment
cmnt84reCvcO
IF
    • check keywords
      Workflow step icon
      Send DM Private Reply from Comment
      Add Step
    • ifcbytEBgZxh
      Add Step
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Auto‑send Instagram DM when someone comments a keyword

Auto‑send Instagram DM when someone comments a keyword

Introduction

Turn Instagram comments into instant conversations. Automatically send a helpful DM when a comment includes your chosen keywords ✅

Trigger Event

When someone comments on your Instagram post or reel (you can choose any post/reel or a specific one), the automation starts.

Actions

  • The comment text is checked against the keywords you set (e.g., “ai, automation, mcp”). If the keywords field is left empty, it will DM for every new comment.
  • If a match is found, the workflow sends a private DM to the commenter with your preset message (e.g., a resource guide or offer).
  • You can include a button in the DM (URL or postback) so people can quickly get a link or take the next step.
  • Instagram’s rules are respected: the private reply is sent within the allowed window for comment replies.

Benefits

  • Capture leads right from comments—no manual DMs
  • Deliver links, guides, or coupons instantly
  • Reduce response time and boost engagement
  • Consistent follow‑up with fewer errors
  • Works across any or specific posts for targeted campaigns

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.