Reply to Facebook Page Comments That Mention a Keyword (and Send a DM Resource Link)
Automatically detect new Facebook Page comments that mention “AI”, reply publicly to acknowledge the request, and send the commenter a private message with a resource guide—so you can engage faster without manual follow-ups.
By Royston Sanctis
Installed by 1 users
- contains AIReply Comment on Page PostSend A Private Reply
Reply to Facebook Page Comments That Mention a Keyword (and Send a DM Resource Link)
Reply to Facebook Page Comments That Mention a Keyword (and Send a DM Resource Link)
Introduction
Keep your Facebook Page engagement fast and consistent by automatically responding to comments that include a specific keyword (like “AI”). This workflow uses Facebook Pages to post a public reply and then sends a helpful private message with a resource guide link/button.
Benefits
- Respond instantly to high-intent comments mentioning your keyword (e.g., “AI”)
- Reduce manual moderation and repetitive copy/paste replies
- Deliver resources via DM for a cleaner comment thread and better user experience
- Keep messaging consistent across your Page, even outside business hours
Trigger Event
When a new comment appears on your selected Facebook Page (on any post/video—or optionally a specific post).
Actions
- Check the comment text for the keyword: The automation scans the incoming comment and continues only if it includes “AI”.
- Post a public comment reply: It replies on the original post thread with a short confirmation message (e.g., “Sent resource in the DM.”) to reassure the commenter.
- Send a private reply (DM): It sends the commenter a private message containing your “AI” resource guide, including a button (e.g., Resource Guide) so they can access it immediately.
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Frequently Asked Questions
This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.
No. You can install and customize this template without writing any code. Everything is done through simple configuration.
Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.
Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.
Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.
You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.
