Reply to Instagram Business Comments with Randomized Public Responses and Keyword-Based DMs
Automatically respond to new Instagram Business comments with a randomized public reply, and when specific keywords (like “ai”, “guide”, or custom terms) appear, send an instant private DM with the right resource link or button.
By Royston Sanctis
Installed by 88 users
- text is aiReplytoCommentSend a Private Reply
- Is guide commentReplytoComment GuideSend a Private Reply Guide
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeyword
Reply to Instagram Business Comments with Randomized Public Responses and Keyword-Based DMs
Reply to Instagram Business Comments with Randomized Public Responses and Keyword-Based DMs
Introduction
Keep your Instagram engagement fast and consistent by automatically replying to new comments and sending targeted DMs when specific keywords are detected. This workflow connects Instagram for Business to an automated reply system so you can handle high comment volume without missing requests.
Benefits
- Instantly replies to new comments to improve engagement and responsiveness
- Sends keyword-triggered private messages (DMs) to deliver links/resources automatically
- Uses randomized public replies to avoid repetitive, copy-paste responses
- Reduces manual community management work while keeping replies consistent
Trigger Event
When a new comment is added to your Instagram Business media (configured for “any media” or a specific media), the automation starts.
Actions
- Pick a randomized public reply from a predefined list (to keep responses varied and natural).
- Check the comment text for keyword matches:
- If the comment text is “ai”, it posts a public reply and sends a private DM with a website button.
- If the comment text is “guide”, it posts a public reply and sends a private DM with a guide access button.
- If the comment text matches any of your defined keywords (e.g., “automation”, “mcp”, “viasocket”), it posts a public reply tailored by the same randomized reply logic.
- Post the public reply to the original comment using the selected randomized message.
- Send a private reply (DM) only for the relevant keyword paths (e.g., “ai” or “guide”), including a button users can tap to access the resource.
Can't find the right template?
Start with AI
Frequently Asked Questions
This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.
No. You can install and customize this template without writing any code. Everything is done through simple configuration.
Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.
Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.
Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.
You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.
