Send AI-generated WhatsApp replies to new Google Forms leads

When someone submits your Google Form, generate a personalized AI reply and instantly send it to the lead on WhatsApp via WhatsApp Business Cloud (Meta).

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By Sujal Rai

Installed by 1 users

Trigger
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New Form Response
Action
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Call AI Agent Instantly
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Send Text Message

Send AI-generated WhatsApp replies to new Google Forms leads

Send AI-generated WhatsApp replies to new Google Forms leads

Introduction

Turn new Google Forms submissions into instant, personalized WhatsApp follow-ups. This workflow uses Gtwy (AI Agent) to draft a tailored message from the form details, then sends it automatically through WhatsApp Business Cloud (Meta).

Benefits

  • Respond to leads instantly to improve conversion rates and customer experience
  • Eliminate manual copying/pasting from form responses into WhatsApp
  • Send more consistent, on-brand replies using an AI-generated message
  • Reduce response delays outside business hours with automated follow-up

Trigger Event

When a new response is received in a selected Google Form.

Actions

  1. Pull the submitted form details (name, product interest, budget, phone number, and more).
  2. Generate a personalized WhatsApp-ready reply using your Gtwy AI Agent based on the form submission.
  3. Format the lead’s phone number by appending the country code (without the “+”).
  4. Send the AI-generated text message to the lead via WhatsApp Business Cloud (Meta) from your selected Phone Number ID.

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.