Send Instagram DMs Automatically on Keyword Comments

Automatically sends a private DM to anyone whose comment contains your chosen keywords.

trigger

By Royston Sanctis

Installed by 4 users

When
Default app icon
New Comment
Do
check_keywords_in_comment
cmnt84reCvcO
IF
    • check keywords
      Workflow step icon
      Send DM Private Reply from Comment
    • ifcbytEBgZxh

Send Instagram DMs Automatically on Keyword Comments

Send Instagram DMs Automatically on Keyword Comments

Introduction

Turn engaged commenters into leads by instantly sending a helpful DM when their comment matches your chosen keywords ✅

Trigger Event

When a new comment is posted on your Instagram content (any post or reel, or a specific media you select), the automation checks the text of that comment.

Actions

  • The workflow compares the comment text to a list of keywords you define (e.g., “ai, automation”). If any keyword appears, it proceeds.
  • A personalized private reply (DM) is sent to the commenter. You can include a short message and a call-to-action button.
  • The button can carry a payload (like the media ID) to help you track or follow up later.
  • If no keywords match, nothing is sent—keeping outreach relevant and non-spammy.

Benefits

  • Respond instantly to high-intent comments
  • Convert interest into conversations without manual effort
  • Keep messages targeted with keyword-based filtering
  • Reduce missed opportunities and speed up lead capture

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.