This workflow is initiated by a service trigger.
Purpose: Locates an existing customer based on their unique ID within your Zoho Books account.

customer_id.
${context.req?.body?.customer_id} (Dynamic value, required)This step ensures that the workflow targets the correct customer prior to sending the invoice update.
Purpose: Sends a structured WhatsApp notification to the customer regarding their updated invoice.

updated_invoiceThis action delivers the updated invoice information directly to the customer’s WhatsApp, ensuring instant communication.
This automation seamlessly identifies a customer in Zoho Books using their unique ID and then sends them an updated invoice notification via WhatsApp through MSG91. Perfect for keeping clients promptly informed about their invoices.
This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.
No. You can install and customize this template without writing any code. Everything is done through simple configuration.
Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.
Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.
Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.
You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.