Send Updated Invoice Details via WhatsApp

Finds a customer by ID and sends a WhatsApp message with the updated invoice details.

Apps used

Created by Rakshit Sharma

Installed by 2 users

When
Default app icon
Zoho Books
Runs Every 15 Minutes
Do
Workflow step icon
Find a Customer
Workflow step icon
Send WhatsApp messages using template

Send Updated Invoice Details via WhatsApp

Trigger

This workflow is initiated by a service trigger.


Actions

1. Find a Customer (Zoho Books)

Purpose: Locates an existing customer based on their unique ID within your Zoho Books account.

  • App: Zoho Books
  • Details: Retrieves full customer details by referencing the provided customer_id.
    • Organization: Finance Shiv Yog Physiotherapy (ID: 60041671592)
    • Contact: ${context.req?.body?.customer_id} (Dynamic value, required)

This step ensures that the workflow targets the correct customer prior to sending the invoice update.


2. Send WhatsApp Message using Template (MSG91)

Purpose: Sends a structured WhatsApp notification to the customer regarding their updated invoice.

  • App: MSG91
  • Details:
    • Integrated Number: 919334809549
    • Recipient (To): 919981041674
    • Template Used: updated_invoice

This action delivers the updated invoice information directly to the customer’s WhatsApp, ensuring instant communication.


Workflow Summary

This automation seamlessly identifies a customer in Zoho Books using their unique ID and then sends them an updated invoice notification via WhatsApp through MSG91. Perfect for keeping clients promptly informed about their invoices.

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.