Send WhatsApp template messages to new VIP Shopify customers via AiSensy

Automatically detect new VIP customers in Shopify and instantly send them a personalized WhatsApp template message through AiSensy for faster, high-touch outreach.

trigger
app icon

By Sujal Rai

Installed by 1 users

Trigger
Default app icon
New Customer
Action
IF
    • vip customer
      Workflow step icon
      Submit WhatsApp Template
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Send WhatsApp template messages to new VIP Shopify customers via AiSensy

Send WhatsApp template messages to new VIP Shopify customers via AiSensy

Introduction

Give your highest-value customers a premium first impression. This automation watches for newly created customers in Shopify and, when they’re tagged as VIP, sends a personalized WhatsApp template message via AiSensy.

Benefits

  • Instantly welcomes VIP customers without manual follow-ups
  • Ensures consistent, on-brand messaging using approved WhatsApp templates
  • Speeds up response and engagement for high-value customers
  • Reduces missed VIP outreach due to manual checks or tagging delays

Trigger Event

When a new customer is created in your Shopify store.

Actions

  1. Check whether the new Shopify customer includes the tag “VIP”.
  2. If the customer is VIP, send a WhatsApp template message via AiSensy to the customer’s phone number.
  3. Personalize the message using customer details (like first name/last name) and pass template parameters for a tailored outreach.
  4. If the customer is not VIP, no message is sent—keeping your WhatsApp outreach focused and relevant.

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.