Update HubSpot contact status when someone unsubscribes in Mailtrap
When a contact unsubscribes from your emails in Mailtrap, this automation finds the matching contact in HubSpot by email and updates their properties so your CRM stays accurate. (template)
By Garvit
Installed by 1 users
- contact foundUpdate Contact 1
- ifcbpTgUixIJ
Update HubSpot contact status when someone unsubscribes in Mailtrap
Update HubSpot contact status when someone unsubscribes in Mailtrap
Introduction
Keep your CRM aligned with real email engagement. This workflow listens for unsubscribe events in Mailtrap and then updates the matching contact in HubSpot using the unsubscribed email address.
Benefits
- Keeps HubSpot contact records up to date automatically after unsubscribe events
- Prevents sales and marketing teams from pursuing disengaged leads
- Reduces manual CRM cleanup and avoids inconsistent lead statuses
- Uses the email address to match contacts, making it simple and reliable
Trigger Event
When a contact unsubscribes from emails in Mailtrap (for the selected sending stream, e.g., Transactional or Bulk), the workflow starts.
Actions
- Find the contact in HubSpot by email from the Mailtrap unsubscribe payload.
- Check whether a matching HubSpot contact exists (only proceed if at least one contact is found).
- Update the HubSpot contact by setting the desired property (e.g., update Lead Status to UNQUALIFIED) so your team immediately sees the correct engagement state.
- If no HubSpot contact is found, the workflow safely does nothing (avoiding accidental updates).
Can't find the right template?
Start with AI
Frequently Asked Questions
This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.
No. You can install and customize this template without writing any code. Everything is done through simple configuration.
Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.
Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.
Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.
You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.
