Connect 2Chat and ATZ CRM to Build Intelligent Automations

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2Chat

When this happens...

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ATZ CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New WhatsApp Message Received

New WhatsApp Message Received

Triggers when a new message is received on 2Chat.

New WhatsApp Message Sent

New WhatsApp Message Sent

Triggers when a new message is sent on 2Chat.

New WhatsApp Message

New WhatsApp Message

Triggers when a new WhatsApp message is either sent or received.

WhatsApp Call Received

WhatsApp Call Received

Triggers when a new WhatsApp call is received.

New Message Reaction

New Message Reaction

Triggers when someone reacts to a message.

New Edited Message

New Edited Message

Triggers when a message is edited. It will also trigger for group messages being edited.

Do thisActions

Action is the task that follows automatically within your 2Chat integrations.

Create a Contact

Create a Contact

Create a new contact information to your system.

Create Channel

Create Channel

The "Create Channel" action allows you to set up a new WhatsApp channel

Set WhatsApp About

Set WhatsApp About

Set the WhatsApp profile about of your 2Chat-connected Number.

Send a WhatsApp Text Message

Send a WhatsApp Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Media Message

Send a WhatsApp Media Message

Send a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number

Send a WhatsApp Group Media Message

Send a WhatsApp Group Media Message

Send a multimedia message like an image, video, document, or audio to a WhatsApp Group.

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Frequently Asked Questions

How do I start an integration between 2Chat and ATZ CRM?

To start, connect both your 2Chat and ATZ CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in 2Chat triggers actions in ATZ CRM (or vice versa).

Can we customize how data from 2Chat is recorded in ATZ CRM?

Absolutely. You can customize how 2Chat data is recorded in ATZ CRM. This includes choosing which data fields go into which fields of ATZ CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 2Chat and ATZ CRM?

The data sync between 2Chat and ATZ CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 2Chat to ATZ CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 2Chat and ATZ CRM?

Yes, you can set conditional logic to control the flow of data between 2Chat and ATZ CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

2Chat

About 2Chat

2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.

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ATZ CRM

About ATZ CRM

ATZ CRM is a comprehensive customer relationship management platform designed to streamline your sales and customer service processes. It offers tools for managing contacts, tracking sales, and enhancing customer interactions, making it ideal for businesses looking to improve their customer engagement and sales efficiency.

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