Connect 2Chat and Backlog to Build Intelligent Automations

Choose a Trigger

2Chat

When this happens...

Choose an Action

Backlog

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New WhatsApp Message Received

New WhatsApp Message Received

Runs when a new WhatsApp message is received in 2Chat.

New WhatsApp Message Sent

New WhatsApp Message Sent

Runs when a new WhatsApp message is sent in 2Chat.

New WhatsApp Message

New WhatsApp Message

Runs when a new WhatsApp message is sent or received.

WhatsApp Call Received

WhatsApp Call Received

Runs when a new WhatsApp call is received.

New Message Reaction

New Message Reaction

Runs when someone reacts to a message.

Message Edited

Message Edited

Runs when a message is edited in 2Chat, including edits in group conversations.

Do thisActions

Action is the task that follows automatically within your 2Chat integrations.

Create Contact

Create Contact

Creates a new contact in your system with the provided contact details.

Create Channel

Create Channel

The "Create Channel" action allows you to set up a new WhatsApp channel

Set WhatsApp About

Set WhatsApp About

Sets the About text on your 2Chat-connected WhatsApp number.

Send WhatsApp Text Message

Send WhatsApp Text Message

Sends a text message to a WhatsApp-enabled phone number.

Check Phone Number On WhatsApp

Check Phone Number On WhatsApp

Checks whether a given phone number has an active WhatsApp account.

Create WhatsApp Group

Create WhatsApp Group

Creates a new WhatsApp group in your account.

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Frequently Asked Questions

How do I start an integration between 2Chat and Backlog?

To start, connect both your 2Chat and Backlog accounts to viaSocket. Once connected, you can set up a workflow where an event in 2Chat triggers actions in Backlog (or vice versa).

Can we customize how data from 2Chat is recorded in Backlog?

Absolutely. You can customize how 2Chat data is recorded in Backlog. This includes choosing which data fields go into which fields of Backlog, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 2Chat and Backlog?

The data sync between 2Chat and Backlog typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 2Chat to Backlog?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 2Chat and Backlog?

Yes, you can set conditional logic to control the flow of data between 2Chat and Backlog. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

2Chat

About 2Chat

2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.

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Backlog

About Backlog

Backlog is a comprehensive project management and collaboration tool designed to help teams organize their work, track progress, and collaborate effectively. It offers features such as task management, bug tracking, version control, and Gantt charts to streamline project workflows.

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