Integrate 2Chat with Bitrix24 CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Deal Action in Bitrix24 CRM when New WhatsApp Message on 2Chat
Deal Search in Bitrix24 when New WhatsApp Message on 2Chat
Lead Search in Bitrix24 CRM when New WhatsApp Message on 2Chat
Contact Search in Bitrix24 CRM when New WhatsApp Message on 2Chat
Quote Search in Bitrix24 CRM when New WhatsApp Message on 2Chat
Start from a real workflow other teams are already running.
2Chat
When this happens...
New WhatsApp Message
New WhatsApp Message Sent
New WhatsApp Message
New WhatsApp Call Received
New WhatsApp Conversation
New Message Reaction
Message Edited
WhatsApp Group Message Received
New WhatsApp Group Message Reaction
New Participant Joins WhatsApp Group
Participant Removed From WhatsApp Group
Updated WhatsApp Number Status
Bitrix24 CRM
Automatically do this!
Deal Action
Deal Search
Lead Search
Contact Search
Quote Search
Company Search
Smart Process Search
Create Task
Update Task
Create Blogpost
Create Message
Company Action
Contact Action
Create Or Update Lead
Deal Action in Bitrix24 CRM when New WhatsApp Message on 2Chat
Use this flowDeal Search in Bitrix24 when New WhatsApp Message on 2Chat
Use this flowLead Search in Bitrix24 CRM when New WhatsApp Message on 2Chat
Use this flowContact Search in Bitrix24 CRM when New WhatsApp Message on 2Chat
Use this flowQuote Search in Bitrix24 CRM when New WhatsApp Message on 2Chat
Use this flowCompany Search in Bitrix24 CRM when New WhatsApp Message on 2Chat
Use this flowSmart Process Search in Bitrix24 CRM when New WhatsApp Message on 2Chat
Use this flowCreate Task in Bitrix24 when New WhatsApp Message on 2Chat
Use this flowUpdate Task in Bitrix24 CRM when New WhatsApp Message on 2Chat
Use this flowCreate Blogpost in Bitrix24 CRM when New WhatsApp Message on 2Chat
Use this flowEverything you can automate between 2Chat and Bitrix24 CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new WhatsApp message is received for a selected WhatsApp number.
Runs when a new WhatsApp message is sent in 2Chat.
Runs when a new WhatsApp message is sent or received.
Runs when a new WhatsApp call is received on a chosen number.
Runs when a new WhatsApp conversation starts on a chosen 2Chat number.
Runs when someone reacts to a message.
Action is the task that follows automatically within your 2Chat integrations.
Creates a new contact with phone, WhatsApp, email, or address details (at least one required).
Create a new WhatsApp channel by providing phone number and friendly name.
Retrieve all contacts, with optional page number and results per page.
Retrieve all WhatsApp numbers registered in your 2Chat account.
Retrieve WhatsApp messages for a selected WhatsApp number; optionally filter by contact and page.
Checks whether a number is registered on WhatsApp using your sender number or optional extra information.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn moreBitrix24 is a comprehensive business management platform that offers a suite of tools for CRM, project management, team collaboration, and communication. It is designed to streamline business processes and enhance productivity by providing features such as task management, document sharing, and customer relationship management in a single platform.
Learn moreSign up for a free viaSocket account, then authorize both your 2Chat and Bitrix24 CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between 2Chat and Bitrix24 CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Bitrix24 CRM. No coding required.
Yes. You can set up a workflow where 2Chat triggers actions in Bitrix24 CRM, and a separate workflow where Bitrix24 CRM triggers actions in 2Chat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between 2Chat and Bitrix24 CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire 2Chat and Bitrix24 CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.