Integrate 2Chat with Featurebase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Feedback Post in Featurebase when New WhatsApp Message on 2Chat
Update Feedback Status in Featurebase when New WhatsApp Message on 2Chat
Add Voter to Post to Featurebase when New WhatsApp Message on 2Chat
List Feedback Posts from Featurebase when New WhatsApp Message on 2Chat
Get Feedback Statuses from Featurebase when New WhatsApp Message on 2Chat
Start from a real workflow other teams are already running.
2Chat
When this happens...
New WhatsApp Message
New WhatsApp Message Sent
New WhatsApp Message
New WhatsApp Call Received
New WhatsApp Conversation
New Message Reaction
Message Edited
WhatsApp Group Message Received
New WhatsApp Group Message Reaction
New Participant Joins WhatsApp Group
Participant Removed From WhatsApp Group
Updated WhatsApp Number Status
Featurebase
Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
Create Feedback Post in Featurebase when New WhatsApp Message on 2Chat
Use this flowUpdate Feedback Status in Featurebase when New WhatsApp Message on 2Chat
Use this flowAdd Voter to Post to Featurebase when New WhatsApp Message on 2Chat
Use this flowList Feedback Posts from Featurebase when New WhatsApp Message on 2Chat
Use this flowGet Feedback Statuses from Featurebase when New WhatsApp Message on 2Chat
Use this flowList Admins from Featurebase when New WhatsApp Message on 2Chat
Use this flowCreate Conversation in Featurebase when New WhatsApp Message on 2Chat
Use this flowCreate Or Update Contact in Featurebase when New WhatsApp Message on 2Chat
Use this flowList Companies from Featurebase when New WhatsApp Message on 2Chat
Use this flowGet Conversation Summary from Featurebase when New WhatsApp Message on 2Chat
Use this flowEverything you can automate between 2Chat and Featurebase.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new WhatsApp message is received for a selected WhatsApp number.
Runs when a new WhatsApp message is sent in 2Chat.
Runs when a new WhatsApp message is sent or received.
Runs when a new WhatsApp call is received on a chosen number.
Runs when a new WhatsApp conversation starts on a chosen 2Chat number.
Runs when someone reacts to a message.
Action is the task that follows automatically within your 2Chat integrations.
Creates a new contact with phone, WhatsApp, email, or address details (at least one required).
Create a new WhatsApp channel by providing phone number and friendly name.
Retrieve all contacts, with optional page number and results per page.
Retrieve all WhatsApp numbers registered in your 2Chat account.
Retrieve WhatsApp messages for a selected WhatsApp number; optionally filter by contact and page.
Checks whether a number is registered on WhatsApp using your sender number or optional extra information.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,300+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn moreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn moreSign up for a free viaSocket account, then authorize both your 2Chat and Featurebase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between 2Chat and Featurebase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Featurebase. No coding required.
Yes. You can set up a workflow where 2Chat triggers actions in Featurebase, and a separate workflow where Featurebase triggers actions in 2Chat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between 2Chat and Featurebase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire 2Chat and Featurebase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.