
When this happens...
New WhatsApp Message Received
New WhatsApp Message Sent
New WhatsApp Message
WhatsApp Call Received
New Message Reaction
Message Edited
WhatsApp Group Message Received
WhatsApp Group Participant Reacts
Participant Joins WhatsApp Group
Participant Removed From WhatsApp Group

Automatically do this!
Find User
Create Company
List Users
List Account
List Account Type
List Activities
List Activity Types
List Custom Fields For Leads
List Items For Leads
List Leads
List Contacts
List Applicable Custom Fields
List Notes
List lead products
List Sources
List Stages
List Pipelines
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new WhatsApp message is received in 2Chat.
Runs when a new WhatsApp message is sent in 2Chat.
Runs when a new WhatsApp message is sent or received.
Runs when a new WhatsApp call is received.
Runs when someone reacts to a message.
Runs when a message is edited in 2Chat, including edits in group conversations.
Action is the task that follows automatically within your 2Chat integrations.
Creates a new contact in your system with the provided contact details.
The "Create Channel" action allows you to set up a new WhatsApp channel
Sets the About text on your 2Chat-connected WhatsApp number.
Sends a text message to a WhatsApp-enabled phone number.
Checks whether a given phone number has an active WhatsApp account.
Creates a new WhatsApp group in your account.

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To start, connect both your 2Chat and Nutshell accounts to viaSocket. Once connected, you can set up a workflow where an event in 2Chat triggers actions in Nutshell (or vice versa).
Absolutely. You can customize how 2Chat data is recorded in Nutshell. This includes choosing which data fields go into which fields of Nutshell, setting up custom formats, and filtering out unwanted information.
The data sync between 2Chat and Nutshell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 2Chat and Nutshell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
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