Connect 50 agents and Deskpro to Build Intelligent Automations

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50 agents

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Work Item Is Created

Work Item Is Created

Runs when a work item is created in chat.walkover.in, allowing automatic meeting scheduling or team notifications.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for 50 agents

Do thisActions

Action is the task that follows automatically within your 50 agents integrations.

create meeting bot

create meeting bot

This action will create a bot in assistant and that bot will join the meeting and record the meeting and key points from the meeting

Create Work Item

Create Work Item

Creates a work item to schedule and manage meetings on chat.walkover.in.

Receive Data From Trigger

Receive Data From Trigger

Receive data from trigger

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

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Frequently Asked Questions

How do I start an integration between 50 agents and Deskpro?

To start, connect both your 50 agents and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in 50 agents triggers actions in Deskpro (or vice versa).

Can we customize how data from 50 agents is recorded in Deskpro?

Absolutely. You can customize how 50 agents data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 50 agents and Deskpro?

The data sync between 50 agents and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 50 agents to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 50 agents and Deskpro?

Yes, you can set conditional logic to control the flow of data between 50 agents and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.