Integrate 8x8 with Whatchimp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
8x8
When this happens...
New SMS Event
Whatchimp
Automatically do this!
Send Message
Send WhatsApp Template
Assign Chat To Team Member
Create Subscriber
Create Label
Update Subscriber
Find Subscriber
List Labels
Get Subscribers List
Get Conversation
Delete Subscriber
Assign Custom Fields
Assign Labels To Subscriber
Get Whatsapp Bot templates
Send Message via Whatchimp when New SMS Event in 8x8
Use this flowSend WhatsApp Template via Whatchimp when New SMS Event in 8x8
Use this flowAssign Chat To Team Member in Whatchimp when New SMS Event in 8x8
Use this flowCreate Subscriber in Whatchimp when New SMS Event in 8x8
Use this flowCreate Label in WatchChimp when New SMS Event in 8x8
Use this flowUpdate Subscriber in Whatchimp when New SMS Event in 8x8
Use this flowFind Subscriber in Whatchimp when New SMS Event in 8x8
Use this flowList Labels from Whatchimp when New SMS Event in 8x8
Use this flowGet Subscribers List from WatchChimp when New SMS Event in 8x8
Use this flowGet Conversation from Whatchimp when New SMS Event in 8x8
Use this flowEverything you can automate between 8x8 and Whatchimp.
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger's when any sms event occur.
Action is the task that follows automatically within your 8x8 integrations.
Send a sms.
Sends a new WhatsApp message to a phone number within the 24‑hour messaging window.
Send WhatsApp template message
Assigns a chat to a specific team member.
Adds a new subscriber using their name and phone number.
Creates a new label (tag) to organize contacts and messages.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn moreWhatchimp is a platform designed to enhance your video and audio experiences. It offers tools and features that allow users to manage, edit, and optimize their multimedia content efficiently. Whether you're a content creator, marketer, or just someone who loves working with videos and audio, Whatchimp provides the necessary resources to elevate your projects.
Learn moreSign up for a free viaSocket account, then authorize both your 8x8 and Whatchimp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between 8x8 and Whatchimp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Whatchimp. No coding required.
Yes. You can set up a workflow where 8x8 triggers actions in Whatchimp, and a separate workflow where Whatchimp triggers actions in 8x8. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between 8x8 and Whatchimp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire 8x8 and Whatchimp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.