Connect Bland.ai and ServiceBell to Build Intelligent Automations
Choose a Trigger
When this happens...
Web Agent Created
Choose an Action
Automatically do this!
- Request a new Action for ServiceBell
Enable Integrations or automations with these events of Bland.ai and ServiceBell
Enable Integrations or automations with these events of Bland.ai and ServiceBell
Triggers
Web Agent Created
Get web agent created within schedule time
Actions
Create Prompt
Create and store a prompt for future use.
Create Pathway
Create a new conversational pathway.
Get All Pathways Information
Returns a set of information about all the conversational pathways in your account - including the name, description, nodes and edges.
Get Single Pathway Information
Returns a set of information about the conversational pathway in your account - including the name, description, nodes and edges.
Update Pathway
Update a conversational pathway's fields - including name, description, nodes and edges.
Delete Pathway
Delete your conversational pathway.
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Frequently Asked Questions
To start, connect both your Bland.ai and ServiceBell accounts to viaSocket. Once connected, you can set up a workflow where an event in Bland.ai triggers actions in ServiceBell (or vice versa).
Absolutely. You can customize how Bland.ai data is recorded in ServiceBell. This includes choosing which data fields go into which fields of ServiceBell, setting up custom formats, and filtering out unwanted information.
The data sync between Bland.ai and ServiceBell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Bland.ai and ServiceBell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Bland.ai
Bland.ai is a cutting-edge platform in the field of artificial intelligence, offering innovative tools and solutions to enhance business operations and decision-making processes. It provides AI-driven insights and automation capabilities to streamline workflows and improve efficiency.
Learn MoreAbout ServiceBell
ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.
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