
When this happens...
New Fresh KDS Event

Automatically do this!
Create Conversation With Agent
Start Chat And Send Message
Send Message to Conversation
List Agents
List Agent Conversations
List Workforces
Create Conversation With AI Workforce
When this happensTriggers
A trigger is an event that starts a workflow.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Triggers when New Conversation Started With an Agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Triggers when a new agent is created.
Retrieve the agent's messages from the selected conversation that were sent recently.
Action is the task that follows automatically within your Fresh kds integrations.
Sends a message to all devices at a location or to selected devices.
Sends an arrival notification to all devices at the selected location.
Cancel an active KDS order at a chosen location.
Start a new chat with an agent
Start chat and send message
Send a message from Agent

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To start, connect both your Fresh kds and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in AgentX (or vice versa).
Absolutely. You can customize how Fresh kds data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.
The data sync between Fresh kds and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fresh kds and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
Learn MoreAgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
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