
When this happens...
New Fresh KDS Event
Automatically do this!
Make a Phone Call
Get All Excecutions
List Voice AI Agents
List Phone Numbers
List Knowledgebases
List Providers
List Voices
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When this happensTriggers
A trigger is an event that starts a workflow.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Action is the task that follows automatically within your Fresh kds integrations.
Send the message to all the location’s devices.
Send the notification to all the location’s devices.
Cancel an active KDS order at a chosen location.
Create outbound calls.
Get all agent executions and their details.
Get a list of all Voice AI agents under your account.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Fresh kds and Bolna accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Bolna (or vice versa).
Absolutely. You can customize how Fresh kds data is recorded in Bolna. This includes choosing which data fields go into which fields of Bolna, setting up custom formats, and filtering out unwanted information.
The data sync between Fresh kds and Bolna typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fresh kds and Bolna. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
Learn MoreBolna is an innovative AI-powered platform designed to enhance communication and interaction through advanced natural language processing capabilities. It offers tools and solutions for seamless and efficient communication, making it ideal for businesses and individuals looking to improve their conversational experiences.
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