Connect Fresh kds and CallHippo to Build Intelligent Automations

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Fresh kds

When this happens...

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CallHippo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

Call Log Activity

Call Log Activity

Triggers when there's a new call.

New SMS Activity

New SMS Activity

Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.

Request a new Trigger for Fresh kds

Do thisActions

Action is the task that follows automatically within your Fresh kds integrations.

Send KDS Message

Send KDS Message

Sends a message to all devices at a location or to selected devices.

Send Arrival Notification

Send Arrival Notification

Sends an arrival notification to all devices at the selected location.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Get All Users

Get All Users

Get all users in the account

Create a Contact

Create a Contact

Create a new contact.

List All Campaign

List All Campaign

List all the campaign in the account.

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Frequently Asked Questions

How do I start an integration between Fresh kds and CallHippo?

To start, connect both your Fresh kds and CallHippo accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in CallHippo (or vice versa).

Can we customize how data from Fresh kds is recorded in CallHippo?

Absolutely. You can customize how Fresh kds data is recorded in CallHippo. This includes choosing which data fields go into which fields of CallHippo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fresh kds and CallHippo?

The data sync between Fresh kds and CallHippo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fresh kds to CallHippo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fresh kds and CallHippo?

Yes, you can set conditional logic to control the flow of data between Fresh kds and CallHippo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

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CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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