Connect Fresh kds and Chatlayer to Build Intelligent Automations

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Fresh kds

When this happens...

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Chatlayer

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

New Bot

New Bot

Triggered when a new bot is created.

Request a new Trigger for Fresh kds

Do thisActions

Action is the task that follows automatically within your Fresh kds integrations.

Send KDS Message

Send KDS Message

Send the message to all the location’s devices.

Send Arrival Notification

Send Arrival Notification

Send the notification to all the location’s devices.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Send Message

Send Message

Sends a message to a user through Chatlayer.

Create Channel

Create Channel

Creates a Channel.

Delete Channel

Delete Channel

Delete an existing channel.

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Frequently Asked Questions

How do I start an integration between Fresh kds and Chatlayer?

To start, connect both your Fresh kds and Chatlayer accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Chatlayer (or vice versa).

Can we customize how data from Fresh kds is recorded in Chatlayer?

Absolutely. You can customize how Fresh kds data is recorded in Chatlayer. This includes choosing which data fields go into which fields of Chatlayer, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fresh kds and Chatlayer?

The data sync between Fresh kds and Chatlayer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fresh kds to Chatlayer?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fresh kds and Chatlayer?

Yes, you can set conditional logic to control the flow of data between Fresh kds and Chatlayer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

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Chatlayer

About Chatlayer

Chatlayer is a powerful AI-driven platform designed to create, manage, and optimize chatbots for various communication needs. It enables businesses to automate customer interactions, enhance user engagement, and improve customer support through intelligent conversational agents.

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