Connect Fresh kds and Featurebase to Build Intelligent Automations
Choose a Trigger
When this happens...
New Fresh KDS Event
Choose an Action
Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
Ready to use Fresh kds and Featurebase automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Fresh KDS Event
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
New Post
Triggers when a new post is created on your feedback board.
New Post Appears
Runs when new post appears
New Comment Appears
Runs when new comment appears
Ticket Is Created
Runs when Ticket Is Created
Conversation Arrives
Runs when conversation arrives
Do thisActions
Action is the task that follows automatically within your Fresh kds integrations.
Send KDS Message
Sends a message to all devices at a location or to selected devices.
Send Arrival Notification
Sends an arrival notification to all devices at the selected location.
Cancel KDS Order
Cancel an active KDS order at a chosen location.
Create Feedback Post
Create a feedback post
Update Feedback Status
Set a feedback post status
Add Voter to Post
Add a voter to a post
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Frequently Asked Questions
To start, connect both your Fresh kds and Featurebase accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Featurebase (or vice versa).
Absolutely. You can customize how Fresh kds data is recorded in Featurebase. This includes choosing which data fields go into which fields of Featurebase, setting up custom formats, and filtering out unwanted information.
The data sync between Fresh kds and Featurebase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fresh kds and Featurebase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Fresh kds
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
Learn MoreAbout Featurebase
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
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