Connect Fresh kds and incidentio to Build Intelligent Automations

Choose a Trigger

Fresh kds

When this happens...

Choose an Action

incidentio

Automatically do this!

Enable Integrations or automations with these events of Fresh kds and incidentio

Enable Integrations or automations with these events of Fresh kds and incidentio

Triggers

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

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Actions

Send KDS Message

Send KDS Message

Send the message to all the location’s devices.

Send Arrival Notification

Send Arrival Notification

Send the notification to all the location’s devices.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Request a new Action for Fresh kds

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Frequently Asked Questions

How do I start an integration between Fresh kds and incidentio?

To start, connect both your Fresh kds and incidentio accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in incidentio (or vice versa).

Can we customize how data from Fresh kds is recorded in incidentio?

Absolutely. You can customize how Fresh kds data is recorded in incidentio. This includes choosing which data fields go into which fields of incidentio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fresh kds and incidentio?

The data sync between Fresh kds and incidentio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fresh kds to incidentio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fresh kds and incidentio?

Yes, you can set conditional logic to control the flow of data between Fresh kds and incidentio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

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incidentio

About incidentio

incident.io is an incident management platform, designed for your entire organisation.

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