
When this happens...
New Fresh KDS Event

Automatically do this!
Find User
Find Project
Find Issue via JQL
Find Component
Add Comment to Issue
Add Watcher to Issue
Link Issues
Moves Issue to Sprint
Find Issue
Find Issue by Key
Create Issue
When this happensTriggers
A trigger is an event that starts a workflow.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Triggers when a new issue is created
Triggers when a new issue is added that matches some JQL
Triggers when an existing issue is updated
Triggers when a comment on a issue is updated
Triggers when a new comment is added to an issue
Action is the task that follows automatically within your Fresh kds integrations.
Sends a message to all devices at a location or to selected devices.
Sends an arrival notification to all devices at the selected location.
Cancel an active KDS order at a chosen location.
finds an existing user
Searches for a project by name or key
Searches for an issue via JQL

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To start, connect both your Fresh kds and Jira Software Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Jira Software Cloud (or vice versa).
Absolutely. You can customize how Fresh kds data is recorded in Jira Software Cloud. This includes choosing which data fields go into which fields of Jira Software Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between Fresh kds and Jira Software Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fresh kds and Jira Software Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
Learn MoreJira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.
Learn More